The Registry Services Department oversees student records management. Under its purview are the areas of CARE: Customer Services, Admissions, Records and Examinations.
Registry Services ensures that all systems for admission, application and registration are in place for new and potential students.
Customer Services
Student Requests
Students can request any of the following using the student request form via our Student Forms
- Status Letter (for insurance purposes etc.)
- Programme Completion Letter
- Exam Schedule Letter
- Income Tax Letter
- Fees Payable Letter
- Visa/Embassy Letter
Kindly note that where applicable requests will not be processed until payment is made and verified.
Payments
In person payments are only accepted at our North Campus, 136-138 Henry Street, Port of Spain.
Payment will only be accepted via:
- Cheque (no personal cheques),
- Linx and/or Credit Card
- Direct deposit at any branch of Republic Bank Limited (RBL).
To make payment via direct deposit:- Request and complete a RBL Deposit Slip at UWI-ROYTEC, 136-138 Henry Street, Port of Spain.
- Present the teller-stamped deposit slip to UWI-ROYTEC.
Payments can also be made via online banking transfer or online payments. Please see our Fees page for more information.
Student Holds
Understand the hold codes that may appear on your Banner account with this guide to UWI-ROYTEC holds
FAQs
- When can I register for my courses?
Students can only register during the registration period indicated within the academic calendar (hyperlink). The Academic Calendar provides that dates of registration for each academic term. UWI-ROYTEC has three (3) academic terms. - How to Select Courses Online?
Please refer to the How to register for courses on BANNER guide
The Student Schedule indicates the courses being offered each term by programme and cohort. This should be used as a guide to ensure you select the correct courses - How to access Banner?
Please refer to the Access Online Services section of this website - What do I do if my Banner is locked?
Your BANNER will lock after three failed password attempts. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to have your password reset. - What happens if I lose my ID card?
Where a student presents himself/herself for entry and does not have a valid Student Identification Card, the following will apply:- They have the option to leave the premises in order to retrieve their ID and return to UWI-ROYTEC with same; OR
- Pay for a temporary ID for the day at a cost of $60.00.
In the case of lost ID cards, the cost of the first replacement card is $60.00. Please inform Registry Services for all cases of lost ID cards. ID cards MUST be presented for use of UWI-ROYTEC’s Library and Computer Laboratory; admission into lectures; and admission into the examination room.
- If I have been absent from school and wish to continue my programme of study, what do I do?
Students who have been absent for a period of three (3) consecutive Academic Terms will be required to seek re-admission. - I failed a course, how do I repeat?
Students who fail any course must repeat and obtain a passing grade. Students must request to repeat a course by completing the Repeat request form and paying the requisite fee. The repeat form is only available during the registration period each term as indicated in the Academic Calendar . Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for the cost to repeat a course in your programme. Payment can be made using the instructions on our Fees page. - I paid to repeat a course however I was unable to attend classes, will I be refunded?
A refund may only be issued, for fees received on a course that is dropped and cannot be substituted in the academic year. Where a course is dropped and a replacement course cannot be taken in the academic year, a refund may be requested. Please make all refund requests to This email address is being protected from spambots. You need JavaScript enabled to view it. - Due to unforeseen circumstances I will be unable to continue my course of study, what should I do?
A student may withdraw from a programme at any point, by written notice to the Registrar. Please complete the Programme Withdrawal/Leave of Absence form.
Admissions
Specially Admitted Students
Specially Admitted students are persons who wish to take selected courses without the intent of completing an entire programme of study. These students will be required to complete the application process and pay the relevant fees.
Exemptions and Transfer of Credits
UWI-ROYTEC accepts credits for transfer and exemption as long as the following criteria are observed:
- credits may transfer from a regionally registered/accredited tertiary institution and for transnational programmes recognized in Trinidad and Tobago. UWI- ROYTEC will be guided by publications from the Accreditation Council of Trinidad and Tobago (ACTT) in its determination of registration, accreditation and programme recognition;
- the programme of study must be parallel to or above the course offered at UWI-ROYTEC for which the student is seeking exemption and credit; and
- a Grade of “C” or higher was achieved in the course/s for which credit is being considered.
A transcript evaluation will be performed by the Registrar, upon receipt of all admission documentation, which includes a completed application, receipt of the application fee, and the official transcripts. An estimate of the total number of credits accepted for transfer will be made when admission is granted. Students will have the option to accept or not to accept the transfer credit/s offered by UWI-ROYTEC. Students seeking transfer credits will be limited to a maximum of 50% of total credit requirements of the particular Programme, subject to the criteria outlined above.
Applicants from Non-English Speaking Countries
UWI-ROYTEC courses are taught in the English Language. Applicants from non-English speaking countries must submit a TOEFL (The Test of English as a Foreign Language) score or alternative English Proficiency test score. The TOEFL is usually administered several times each year at different centres. Students should take the TOEFL early enough to ensure that the official test score report is received at least sixty (60) days before the beginning of the term.
Re-Admission
Students who have been absent for a period of three (3) consecutive Academic Terms will be required to seek re-admission.
Acceptance Letters
Acceptance letters are given to applicants who have met the admissions requirements of any our programmes.
Leave of Absence
Students can apply for a Leave of Absence in cases where, through compelling circumstances, they are unable to continue with their normal course of study. Such a student must submit an official application for Leave of Absence to the Registrar requesting his/her registration to be retained. Leave of Absence applications must be made for any part of an academic term, one academic term or more but not exceeding one academic year.
The Registrar will confirm approval of official leave of absence and inform the Ministry of Education for GATE purposes.
All students requesting a leave of absence after the 2nd week of classes must complete a drop request form and make 20% tuition payment for each course.
Students requesting a leave of absence after the 6th week of classes MUST submit in addition to the leave of absence request, supporting documentation for reason indicated. All applications for medical reasons must be supported by the relevant medical documents.
Should the request be denied, the student will be expected to continue classes for the term. Students choosing to discontinue classes without official approval will receive failing grades in the registered courses.
The period of approved leave of absence will not be counted in the programme completion period.
Upon resumption of their course of study students are expected to register for courses through the Online Student Administration and pay the compulsory fees. Where a student is granted a leave of absence for part of an academic year the compulsory fees remain applicable upon resumption of study.
Programme Withdrawal
A student may withdraw at any point, by written notice to the Registrar. Students who subsequently rejoin the programme shall be charged at the current fee rate in effect.
A student, who registers for a programme of any duration and withdraws from the programme prior to the official last day to drop courses, i.e. within two weeks of the commencement of the class, will not incur any financial penalty.
Students who withdraw from a programme after the official last day to drop courses will incur the relevant financial penalty and charges associated with any course in which they would have enrolled.
Link: Leave of Absence/Programme Withdrawal Form via Student Forms
Video: Leave of Absence vs Dropping a Course
Records
Class Registration
Students must log on to the Online Student Administration System (BANNER) to select classes Please ensure that all registration documents are submitted, and fees are paid before attempting to select classes. Holds may be placed on student accounts, pending the receipt of outstanding fees and documents.
Link: How do I register for courses on BANNER
Adding and Dropping Courses
A period of two weeks is allowed from the commencement of the Academic Term for adding courses. Students may add or drop courses in the first two (2) weeks of the term on the Online Student Administration System (Banner). After this period and up to the sixth week of the term, a drop request must be made using the drop request form. Exact dates in effect for the current academic year are noted in the Academic Calendar available on this website.
A student, who registers for a course and drops this course on BANNER prior to the official last day to drop courses, i.e. within two weeks of the commencement of the class, will not incur any financial penalty. Students who request to drop a course after the official last day to drop will incur the relevant financial penalty and charges associated with any course in which they registered. Check the Student Handbook for more information.
Examinations
Examinations
The dates of all examinations other than special examinations shall be as prescribed by the Registrar in accordance with Examination Regulations and as directed by the Academic Board of Examiners.
The examination period shall be identified in the current Academic Calendar which is available at the beginning of the academic year and on the UWI-ROYTEC website. It is the responsibility of the student to check and report any conflict within the examination schedule in writing (letter or email) to the Examinations Officer.
Grades
The Office of the Registrar releases final grades to the Students. Where a student obtained Government Assistance for Tuition Expenses (GATE) UWI-ROYTEC is obligated to release the examination results/grades for each course funded to the Ministry of Education. Where this is not the case, UWI-ROYTEC will only release examination results to third parties on receipt of written instructions from the student.
Coursework marks which count towards the final assessment shall be distributed to students by lecturers at least one (1) week before the end of the term in which the course was held and submitted at the same time by First Examiners to the Registrar.
Graduation
Any student who believes that the mark received for their final examination of a course does not reflect his/her performance, may request a Grade Consultation within one (1) week of the release of the grade. This facility affords the student the opportunity to better understand his/her strengths and weaknesses in his/her performance on the final examination for the course. The Grade Consultation is usually conducted by the course Lecturer. The Registrar shall arrange a meeting between the student and the course Lecturer within ten (10) working days of receipt of the application for a Grade Consultation. Grade Consultations are offered at no cost to the student.
If the Faculty Member discovers an error during the Grade Consultation, he/she is required to communicate the matter to the Registrar in his/her Report on the Grade Consultation. The Registrar shall initiate corrective action, in consultation with the Director, Academic Services, and notify the student of any change in his/her mark/grade.
Remark
A request for a Remark must be preceded by a Grade Consultation. A student may request a Remark of his/her examination script within one (1) week of completion of the Grade Consultation. A new examiner will be appointed to Remark the script.
The student will receive feedback within ten (10) working days of his/her application for the Remark. The cost of a Remark is $375.
Graduation
Please refer to the Academic Regulations Handbook for graduation requirements for all programmes.
All students must apply to graduate, by completing the Application to Graduate form on our graduation page
UNB students must complete the Application to Graduate form in addition to an online application accessible via the my UNB portal. The deadline dates for applying to graduate can be found on the Academic Calendar. Please note that all outstanding fees must be settled before graduation.
Transcripts & Completion Letters
Students can request confirmation of programme completion by completing the student request form available on our Student Forms page .
Kindly note that requests will not be processed until payment is made and verified.
Official Transcripts can be requested using the form on our Student Forms page . Kindly note that requests will not be processed until payment is made and verified.
Unofficial Transcripts can be found under the Student Records section of Banner by clicking "Academic Transcript".